Terms and Conditions

By using our website and making purchases, you agree to the following terms:

Orders & Payments: All orders are subject to availability and confirmation. Prices are listed in [currency] and may be subject to taxes and shipping fees. We accept various payment methods, and your payment details will be processed securely.
Shipping & Delivery: We strive to ship orders promptly. Shipping times and costs vary based on your location. Once shipped, the responsibility for the package lies with the carrier, but we will assist in resolving any issues.
Shipping Address: Please provide the correct shipping address for your order. (We are not responsible)
Returns & Refunds: Due to the nature of our products, RETURNS are NOT accepted. If an item is damaged or not received, it may be eligible for a refund based on evidence of non receipt and or damages. s (e.g., skincare, cosmetics) may not be eligible for return due to hygiene reasons.
Product Information: We aim to provide accurate product descriptions, but we cannot guarantee the completeness or accuracy of all details. Product colors may vary slightly due to screen settings.
User Conduct: When interacting with our website, you agree not to misuse it for unlawful activities, attempt unauthorized access, or harm its operation.
Intellectual Property: All content on our website, including text, images, and logos, is our property or used with permission. You cannot reproduce or distribute it without authorization.
Liability: While we work hard to ensure the accuracy and reliability of our website and products, we are not liable for any errors, interruptions, or losses resulting from the use of our services or products, to the extent permitted by law.
Changes to Terms: We may update these terms periodically. Continued use of our site means you accept any updates.
To contact us: Please allow 24 to 48 hours to receive a response due to volumes.

Health equal Beauty has the right to update our Terms and Conditions at any time.

Warm Weather Shipping Policy

When ording our whipped butters during the warm/hot weather months, please be advised that butters may melt during transit. Consider having your items shipped to a Post Office Box that is temperature controlled. If you item melts during transit, the product should be placed in the refrigerator to harden. THe consistency will change from whipped to a more dense version, however the product is still useable. If you are concered with this issue, consider ordering these products in the cooler months.